UMS Logo
© 2026 Universal Management Solutions
Contact
Enterprise

Bank of New York Mellon

$35M→$7.5M audit exposure reduced

$27.5M Audit Reduction
78% Claim Reduced
$35M+ Original Claim
Timeline: Single audit cycle from initial claim through negotiated resolution
Overview

Expert audit defense reduced a $35M+ software audit claim to $7.5M — saving $27.5M through deep licensing expertise and negotiation.

When Bank of New York Mellon faced a software publisher audit with an initial claim exceeding $35 million, UMS's audit defense team stepped in. Led by senior audit specialist Scott Shaw, the team systematically challenged inflated claims, identified licensing miscalculations by the auditor, and negotiated from a position of deep technical knowledge. The result: the $35M+ claim was reduced to $7.5 million — a $27.5 million reduction that demonstrates the critical value of expert audit defense.

Case Breakdown

Challenge

The bank was facing an aggressive software audit claim with significant budget and reputational risk.

What UMS Did

  • Reconstructed deployment and entitlement evidence to challenge unsupported auditor assumptions.
  • Controlled data disclosure and sequencing so negotiations were anchored in verified facts.
  • Used senior audit-defense expertise to move the claim from headline figures to technically supportable numbers.

Business Impact

  • Initial claim reduced from $35M+ to $7.5M.
  • $27.5M in avoided audit liability.
  • Demonstrated repeatable audit-defense playbook for future publisher actions.
Related Services

Services used in this engagement

Expert Leverage Against Major Vendors

Oracle, Microsoft, Salesforce, and more. We know every licensing loophole and contract pitfall. Get fair terms and pricing.

Oracle Salesforce SAP VMware
Your Turn

Facing a similar challenge?

Book a free 30-minute consultation. We'll show you exactly where your savings are.

Book Free Consultation View All Case Studies